COMMITMENT: THE COMPLETE SATISFACTION OF CUSTOMERS
SKYTEC has an orientation principle, the customers trust of owning the technical capacity and of being able to provide, in a consistent and systematic way, the level of Quality, required to satisfy their needs and expectations.
Success factors for conformity:
THE QUALITY: A TASK OF ALL WORKERS FROM SKYTEC
SKYTEC considers its employees as the key factor for the SUCCESS OF THE COMPANY. This will promote their improvement, encouraging their engagement in the analysis, development and implementation of actions aimed for a better production Quality.
PARTNERSHIP WITH CLIENTS AND SUPPLIERS
SKYTEC will use the skills and knowledge of its operators to search for solutions that will allow a mutual integration of goals, anticipating needs and even exceeding expectations.
CONTINUOUS IMPROVEMENT OF PROCESSES, PRODUCTS AND SERVICES
SKYTEC will systematically optimize its processes and operating modes, using the correct planning as well technical and human resources, in order to continuously improve its products, taking into account the conformity with the legislation and the applicable regulations.
SKYTEC, based on the review of service requirements, process index, audit results and the effectiveness of the improvement from the introduced actions, as assessed through the annual review of the System, shall establish the quality objectives and the management plan for the system, that will ensure the continuous improvement of the effectiveness of the quality system.